The Estée Lauder Companies recently made headlines by scrapping its previous full-year forecast, now projecting a substantial decline in sales of up to 9% for 2025. This shift comes amid challenges in various markets, particularly in its global travel retail division, which is expected to see a sharper double-digit sales drop in the upcoming fiscal fourth quarter. The company’s adjustments reflect an ongoing struggle to connect with consumers, especially in the Asia/Pacific region, where a high single-digit organic sales decline is anticipated. This is largely attributed to a continued lack of consumer enthusiasm among Chinese shoppers and the strategic decision to exit its Dr.Jart+ brand from travel retail in Korea.
Stéphane de La Faverie, the president and CEO of Estée Lauder, has expressed some optimism despite the dire forecasts. He highlighted that the company is undergoing a strategic reset of its travel retail operations, aiming to realign with the dynamic trends of the marketplace. De La Faverie emphasized the importance of resolving recently imposed tariffs, which could have further negative repercussions on the business. He remains hopeful that these corrective measures will position Estée Lauder for growth in fiscal 2026, suggesting a working resilience against current challenges.
In a twist of fate, the company’s third-quarter results, while showing a decline, exceeded some expectations. Net sales for this period fell by 10% to $3.6 billion, with organic sales decreasing by 9%. Analysts had initially predicted even lower net sales, expecting figures of around $3.52 billion. Though the overall performance showed weaknesses across all categories and regions, the results offered a glimmer of hope that the company might be stabilizing despite the various headwinds it faces.
Breaking down the specifics, the decline in skin care sales was particularly stark, falling by 11%. This drop can be traced back to the diminishing performance in the Asia travel retail market, heavily impacting the flagship Estée Lauder line and La Mer products. Meanwhile, makeup sales saw a 7% decrease, largely driven by MAC, which has struggled with the timing and volume of new product launches compared to previous years, resulting in lower shipments.
The fragrance category was one of the few areas that managed to show some stability, with a modest decline of just 1%. However, hair care products faced more significant challenges, with sales decreasing by 10%. When dissecting the geographical performance, the Americas experienced a 5% drop, Europe, the Middle East, and Africa saw a more pronounced decline of 16%, and Asia/Pacific recorded a minimal decrease of 1%. This widespread dip across markets emphasizes the difficulty Estée Lauder is navigating in the current economic climate.
Despite the obstacles, the outlook for Estée Lauder is not entirely bleak. With management’s commitment to a strategic overhaul and the potential resolution of external factors like tariffs, the company could see a revival in sales. The juxtaposition of disheartening declines and a stubborn hope for recovery encapsulates the transformative phase Estée Lauder is currently entrenched in, reflecting the broader dynamics of an ever-changing beauty industry landscape. While there may be hurdles ahead, the foundation for recovery appears to be taking shape, signaling that there could be room for a rebound in the coming years.
