Amazon Leads the Beauty E-Tail Market During Cyber Week
During Cyber Week, Amazon solidified its status as the leading platform for online beauty sales by capturing an impressive 41.6% of the market share, a notable increase of 6.8 percentage points from the previous year. The data, compiled by NIQ, illustrates Amazon’s dominance in the beauty e-tail segment, making it the go-to destination for shoppers looking for everything from skincare to cosmetics. This year’s figures demonstrate not just consistency but also significant growth, positioning Amazon as a crucial player in the online beauty landscape.
Hair Care Dominates Sales Categories
In terms of product categories, hair care took the spotlight on Amazon, accounting for nearly 40% of the platform’s beauty sales during Cyber Week. Skin care followed closely behind, making up about 30% of sales, while cosmetics represented 19.5%. Within the skin care segment, the most sought-after items were facial treatments, body lotions, and lip balms, respectively. This demand highlights a growing consumer interest in personal care regimens, with hair care clearly in the lead, indicating where many shoppers are focusing their beauty budgets this season.
Other Retailers on the Rise
While Amazon led the pack, other retailers also experienced growth in their online beauty sales. Ulta Beauty held the second position, inching up its market share by 0.4% to reach 9.2%. TikTok Shop made headlines by increasing its share by 1.2%, culminating in approximately 4.6% of total online beauty sales. According to Charm.io, TikTok Shop exceeded $109 million in beauty sales, showcasing the platform’s rising influence in the beauty industry. However, not all retailers experienced positive trends; Sephora saw a 1% decline in its market share, and Target also fell, dropping 0.5% to 3%.
The Demographics Behind Beauty Purchases
A look at consumer demographics reveals that Millennials and Gen X were responsible for approximately 63% of online beauty sales during Cyber Week. In contrast, Baby Boomers and Gen Z comprised smaller segments, with their contributions at 18.5% and 18.4%, respectively. The data indicates that younger generations are predominantly driving online beauty purchases, which helps explain the popularity of platforms like TikTok among beauty shoppers, reinforcing the trend toward social commerce in beauty retail.
Trends Reflecting Consumer Preferences
Interestingly, both Amazon and TikTok Shop noted that hair care was the leading category, with hair products representing 32.5% of TikTok’s Cyber Week sales, followed by skin care at 27.3%. Across both platforms, cosmetics and fragrances trailed slightly behind, showing minor year-over-year decreases. This consistency in category performance underscores a strong, ongoing consumer preference for hair and skin care items, which may indicate a broader trend toward self-care and wellness in beauty.
Overall Market Performance and Spending Insights
Overall, online beauty sales surged by 10% compared to the previous year, yet the average spend per customer dipped slightly to $63.70. Despite this decline in average spending, the growth in total dollar sales reflects a strong demand for beauty products across platforms. The top ten retailers by their e-commerce share during Cyber Week highlight a competitive landscape, with Amazon leading, followed by Ulta Beauty and TikTok. As the beauty industry continues to evolve, the growth of online sales remains a critical focus for retailers adapting to changing shopping habits and consumer preferences.

